Contact Us
A product question, a parcel update or help with an order.
Customer care · +86 18466216327 · service@kignh.com
Before you order
Ask about sizing, included pieces, available colors or care instructions. Include the product name so we can find the right listing.
An existing order
Include your order number and the email you used at checkout. Tell us whether you need tracking, an order change or help with a return.
A parcel problem
Describe what arrived and add photos of the item and packaging if available. Keep the contents while we review the issue.
Privacy or payment
Tell us what you need help with. Keep passwords, full card numbers and security codes out of your message.