Privacy Policy
How we use information when you browse, order or ask us for help.
Who handles your information
Guangzhou Xingyun Hulian Technology Co., Ltd. operates kignh.com and is responsible for how it handles personal information for this store. You can reach us at service@kignh.com. Shopify and other providers may also handle information under their own notices.
What information we receive
We receive contact details, billing and delivery addresses, order information and messages you send us. The store and its providers may collect device and browser details, IP addresses, site activity and cookie identifiers. Payment providers handle payment credentials. We may receive transaction status, references and limited details needed for order administration.
Why we use it
We use information to take payments, fulfill orders, provide support and tracking, resolve disputes, process returns, prevent fraud and meet recordkeeping obligations. Where enabled, we may use analytics or marketing tools in line with applicable consent and opt-out choices. Marketing emails include an unsubscribe option.
Cookies and preferences
Essential technologies help the cart, checkout, security and preference controls work. Analytics or advertising technologies may be used when enabled, subject to consent where required. Use the store’s available privacy controls or your browser settings. Where applicable law requires it, we honor recognized opt-out signals such as Global Privacy Control for covered processing.
Who may receive information
We share relevant information with Shopify, payment providers, delivery partners and services supporting store operations. Enabled analytics or advertising partners may receive information subject to applicable privacy choices. Some advertising disclosures may count as a sale or sharing under applicable law. You can request an applicable opt-out using available controls or by emailing us. We may also disclose information to comply with law, prevent fraud or support a business transfer with appropriate protections.
International processing and retention
Our operating company is in China. Providers may process information in other countries. Where required, applicable safeguards govern transfers. We retain information as needed for orders, disputes, accounting and legal obligations. We use reasonable safeguards, although online transmission and storage carry risks.
Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete or receive a copy of information, withdraw consent, restrict or object to certain uses, or opt out of covered disclosures. Contact service@kignh.com to submit a request or appeal a decision where applicable. We may verify identity and an agent’s authority before acting. You may contact the relevant regulator and exercise applicable rights without unlawful discrimination.
Children, external services and updates
The store is intended for adult shoppers and is not directed to children under 13. Contact us if you believe a child supplied personal information. External services follow their own privacy notices. We may update this notice as the store’s practices change.